When Parisian terraces have it experiential | Comments: 98

I don't know if you know, but french especially parisians are not that big on bringing their lunch to work. Therefore a vast number of restaurants are designed for your usual lunch business people. What would have been the brasseries' business is

Bright, 3 color scheme

Variety of aromas available for you to smell

A quilt available, should it get chilly.

Can you tell what that one is?

I don't know if you know, but french especially parisians are not that big on bringing their lunch to work. Therefore a vast number of restaurants are designed for your usual lunch business people.

What would have been the brasseries' business is now the business of hypish, healthish, designish lunch places.

Even since the law about tabacco has hit France, we have seen in Paris, a lot of terraces opening. Increasing in the process, the capacity of the restaurants.

Here are the lastest improvements of the concept, seen at Homemaid, 97 boulevard Haussmann, Paris.


When Bobby Ferries has the audience play | Comments: 52


Real life can be improved through online games | Comments: 47

Game designer, Jane McGonical explains how World of Warcarft principles can be applied to create games that improve reality. Here is an abstract of the talk given by Jane Mc Gonigal, great and dynamic talk : This is the face of someone about the


Game designer, Jane McGonical explains how World of Warcarft principles can be applied to create games that improve reality.

Here is an abstract of the talk given by Jane Mc Gonigal, great and dynamic talk : Face of someone on the verge of an epic win This is the face of someone about the make an epic win in World of Warcarft.

10 000 hours online As Malcolm Gladwel demonstrates it in its lastest book Outliers: The Story of Success, if you spend 10000 hours doing something you develop super capacities.

What are they getting really good at?

Blissful productivity, social trust, urgent optimism and epic meaning Online they learn that:

  • they are happier by working hard than just sitting around.
  • they trust that other people will want to play with them.
  • they know that the system will only challenge you to complete a mission that is just hard enough for their capacities, so they've grown optimimic that they will succeed it, if they try. So they instantly try.
  • there is a grand meaning to what they are doing.

I'm not good at life face She claims that some gamers have a 'I'm good in games face' but a "I'm not good at life face". In life, do you get challenges that are perfectly measured to your skills? In life, do you get constant positive feedbacks?

exodus-to-online-games.jpg Even a "rational" economist says that we are witnessing an exode to online games. Online games, the promised land, of acheivable challenges, crowds willing to help and move toward the same goal, constant appreciation of what you're worth in the game and an opportunity to save the world, even if its a virtual one.

Rich of those observations, Jane McGonigal with a team at the Institute For The Future has conducted several experiments, designing online games that would save the real world:


Intellectual tourist city guide to Geneva | Comments: 35

written by Nathalie Magniez. This not is not for the usual tourist, but more for a business oriented tourism. It is for those who want to meet people, those who prefer business success stories to museums. Those who'd prefer to attend a conference

written by Nathalie Magniez.


This not is not for the usual tourist, but more for a business oriented tourism.


It is for those who want to meet people, those who prefer business success stories to museums. Those who'd prefer to attend a conference than visit a church.


In this book, you will find out :

  • How to meet networked professionals in Switzerland in an informal yet effective way.
  • Who to follow on Twitter
  • Which conferences to attend to mingle in Geneva.
  • Which internationally known companies and funky start-ups are Geneva based.
  • Which business related tours you can take while in Geneva.
  • About all the useful links that will get you train, boat, office and accomotations information.

Add to Cart



Table of content - Table of content 2 - #3 - #4 - #5 - Backcover - About the author


To buy an eBook or a printed version of the book, goooo to Lulu.com


when La Durée, Disney and Printemps get together to have shoppers immersed into Alice in Wonderland universe | Comments: 57

A La Durée ephemeral café is set up at the department store, Le Printemps on boulevard Haussmann in Paris. It is with great delight that shoppers can wind down immersed into the Alice in Wonderland universe. The film is to be out in Paris on March

Alice in wonderland beautiful set up at Le Printemps in Paris, France

A La Durée ephemeral café is set up at the department store, Le Printemps on boulevard Haussmann in Paris. It is with great delight that shoppers can wind down immersed into the Alice in Wonderland universe. The film is to be out in Paris on March 24. The scenographs at Le Printemps have put together this great experience 2 months prior to the film release.

La Durée is a great brand in France, it's even in a song. They are famous for their macarons and the queue to get to the macarons. I'll will write a post about them soon.

Le Printemps has always been in the shadows of the Galeries Lafayette, the department store next door, but the Printemps have been bought by an italian group in 2006 and you can tell that there is change (in the good sense) in the air.

The operation got them sereval great articles in newspapers and blogs. Nathalie Magniez would probably describe this example of experience design a great business ecosystem "La Durée + Disney + Le Printemps".

I can't wait to invite a friend to have tea with me at this ephemaral café, I hope I'll get to see the running rabbit.


when akoha and its karma points make you do things that eventually will make you happy | Comments: 73

Having a little fun, accept missions from AKOHA A few months back, if you played at Akoha, the website would challenge to call someone up for a coffee, or say a meaningful thank you to someone you know. If you completed those missions, you would win

Akoha.com webpage challenging me to offer a coffee to a friend or say thank you to someone for 150 karma points.

Having a little fun, accept missions from AKOHA

A few months back, if you played at Akoha, the website would challenge to call someone up for a coffee, or say a meaningful thank you to someone you know. If you completed those missions, you would win 150 karma points per mission. It was great, I loved it. It was during Christmas time, so after a while every time I said "Thank you" for something, my family would be wondering if I were fishing for karma points. :-)

Anyway, Akoha has slighly changed and I like the new missions they are offering right now!

Akoha missions that I have undertaken.

So, I've accepted a bunch of new missions. Complimenting someone on their shoes and ask for photo, should be fun! I'm probably going to have a great time in the metro wondering who I could ask!

For the Dollar for your though mission: I'd liked the put some money somewhere. I want to put it in a public space out of eye sight and see how long it's going to stay... hihihi.

The reward system

They've changed the point system for a, what seems random reward system. I wonder if it's because 'if...then' setups (conditionnals) kill natural drive once the if/then setup is not applied anymore. As explained by Dan Pink in its lastest book Drive : the surprising truth about what motivates us. People that would normally do something without reward (eg. : kids drawing). If you take those kids and tell them "I'll give you a reward if you draw. Then they draw. But afterwards, they stop drawing. While the group of kids that were giving the reward while they did'nt know they were going to get one. Did carry on drawing when not asked to.

Here a free video podcast on iTunes where Dan Pink talks about the effects conditionnals have on drive.

Trophees I've won so far on Akoha website. Here are the 3 awards, I've won so far on Akoha. Veteran, Major Mojo and Take two. I wonder what's next :-)

I'm thinking of using this website as a reference in a school. I'll tell you about this when we've put it together.

And you, how are your karma points doing? Go to Akoha.com to try that out.


when cashiers keep asking for the same thing | Comments: 18

There must something, we can do "in experience design" to improve this slow process of "showing your loyalty card" ?!! I'll think about this.

Do you have a membership card, do you have a membership card, do you have a membership card and at the end of the day does the cashier also ask their mate...if they have a loyalty card?

There must something, we can do "in experience design" to improve this slow process of "showing your loyalty card" ?!!

I'll think about this.


Twilight saga success analysis, what is it with those books! | Comments: 71

I’m going to try in this article to explain why the Twilight saga has so many fans. I’m a Twilight fan and I find it really weird how addictive that series of books are. Twilight saga, a few numbers Twilight saga, it’s 16% of the books sold in

I’m going to try in this article to explain why the Twilight saga has so many fans. I’m a Twilight fan and I find it really weird how addictive that series of books are.

Twilight saga, a few numbers

First of all, the usual conflict / resolution scenario

As any other story, all of the twilight books follow the conflict resolution scheme. The traditional format of a hero, exposed to a new world, a hero that struggles and finally reaches transformation. Nothing extraordinary here, without that, there is no story.

The journey to another world

So many best sellers are about travelling mentally to another world. Thorn bird, Gone with the wind, Pride and Prejudice, Harry Potter, Lord of the rings, Dune,...

The cruel absence of Harry Potter

So many Harry Potter’s fans have been waiting for their great next read. A story that would make them live through an almost magical world filled with great dangers. Waiting for a hero they could identify. A hero that would overcome big dangers with the help of his/her friends.

The Twilight saga vs Harry Potter

Here a little Google trends comparison of the Twilight saga compared to Harry Potter’s. Google trend comparison of Harry Potter vs Twilight

The Twilight saga is less popular than Harry Potter, due to several reasons. But one of them, and none the least, is the fact that they are only 4 books in the Twilight saga. Harry Potter’s were released between 1997 and 2007. 10 years to release, 7 books. This gave, to the crowd, plenty of time to talk about what was coming up in the next Harry Potter. See the power of series.

The first Harry Potter’s films were out before the release of the last 3 books. The movies do tend to bring nurture the passion. They gave plenty of time for people to catch-up on the books. There was even a year “off” before the 7th book. No wonder the 7th book was such a big hit.

While in Twilight, the last book was out before the first film was released. The fifth book has been started but stopped. I believe it’s a good thing, to let the crowd spread and catch-up to the saga, before releasing the ultimate volume.

Twilight saga release calendar:
Date Books Films
source Wikipedia
2005 1st book -
2006 2nd book -
2007 3rd book -
2008 4th book (August 2, 2008) 1st film (November 21, 2008)
2009 - 2nd film (November 20, 2009)
2010 - 3rd film (June 30, 2010)
2011 - 4th episode part 1
2012 5th book? 4th episode part 2
Harry Potter saga release calendar:
Date Books Films
source Wikipedia
1997 1st book (June 30, 1997) -
1998 2nd book (July 2, 1998) -
1999 3rd book (July 8, 1999) -
2000 4th book (July 8, 2000) -
2001 - 1st film
2002 - 2nd film
2003 5th book (June 21, 2003) -
2004 - 3rd film
2005 6th book (July 16, 2005) -
2006 - -
2007 7th book (July 21, 2007) 5th film
2008 - -
2009 - 6th film
2010 - 7th film part 1
2011 - 7th film part 2 (July 15, 2011)

Why are series so effective?

  • The expectation: people are looking forward to new issues and talk about it.
  • Time to spread: viral messages take time to spread. Less than before, but still.
  • Guarantied pleasure: they are no risk involved into buying a book that you know, you already love the character and the author’s style. And human are not big fans of taking risks, especially when it comes to books, movies and food.

The projection mechanism (wide age range, usually women)


Want to see the faces of 2000+ Twilight fans?

The whole 4 books are telling the story from Bella’s perspective. When we love a character in a film or a book it’s because, in some way, we identify ourselves to the character.

Bella is a 17 year old teenager, but behaves like a 30 year old, most of the time. Therefore, girls as well as women can recognize themselves in Bella.

There was an Hachette representative the other day on Arte, she said that, so far, in France, Twilight has touched 1 million people but that the market it could touch (mainly females from 13 to 40) represents 10 million people. Her eyes were sparkling. :-)

Characters not acting their age: great marketing technique to widen your market!

Is « I » helping in the projection process?

The whole books are written using “I”, instead of “Bella does this, Bella does that”. Which is actually pretty confusing at the beginning but after a while, I got completely used to it. I’m under the impression, that using “I” while writing the book, might help readers identify to the characters.

Most of the books talk about relationships and emotions

I’d like to run a semantic analysis and the books and I wouldn’t surprised to find that the majority of the words (40 to 50%) used in the books are words describing relationships and emotions. The author spends a lot of time focusing on what people think and feel rather than room description. Describing in minute details, body language signals that might indicate what the protagonists feel and think.

Social readings are girls favourites, evolution wired us that way. Understanding relationships and emotions help us create links and remain protected by the group.

No wonder, they’re so many girls among the Twilight fans!

The Twilight fans addicted to the emotional roller coaster?

Twilight, the emotional roller coaster, © pete643 - Fotolia.com In the last book, I could take an extract of 200 pages, and experience 30 very distinct emotions. Love, fear, angriness, compassion, sorrow, there was a moment when my heart was broken. The protective mother in me couldn’t bear Seth distress.

No wonder so many fans report that they feel addicted to the Twilight saga. Addiction mechanism is all about taking a product that make you feel differently.

Are fictions, with a hint of fantastic, an escape to our grey and repetitive reality?

Big fonts, easy to read

The 2nd and 3rd were added to the saga. They’re not as long as the others, so I believe that, in order to make them look big enough they printed them in big.

But big fonts, are good. It is so much easier to read them.

Badly written or just “Easy to read” written?

Some argue that there is no real literary value to the Twilight saga. To me, it’s more, super easy to read. Simple, not pompous, that let you completely dive into the protagonist’s emotion.

Even though it is probably poorly written, there is quite a lot of unusual and upper level vocabulary used in the books. The unusual vocabulary even jumped up to the eyes of an English teacher. He ended up creating a book for students to work on their SAT, ACT, GED, and SSAT while putting the words in the context of the Twilight story.

Vampires, the new prince charming?

Forget about the prince charming with a horse, I want a vampire with a Volvo. I’m under the impression that the prince charming has had it rough for the past decades. Movies, television series, are depicting depressed, unassertive and weak willed men. People telling girls that they’re silly to dream of the prince charming and turn him into a joke.

I feel that with Jacob and Edward, the concept of the prince charming is back. And watch out if you want to attack them, they are pretty lethal!

It’s like, girls can claim back to have a prince charming. They’re wolves and vampires, they are not perfect and they don’t have to be. So, please, give us a break, and let us have a prince charming again.

What both of the male characters do depict is their ability to feel a never ending, undoubted love. What else does a girl need to actually let go and abandoned herself to a man?

I really enjoyed how the author even managed to almost “scientifically” explain why vampires and shape-shifters (wolves) remain in love their entire existence.

To the children of the society of divorce, what if we needed stories / examples of couples making it, “forever”. What if, millions of fans, just wanted to witness in its minute details, that love is, once again, possible.

Honestly, how can you forgive someone to be imperfect, invest your entire soul and body to a man, if you think that he might fall out of love and disappear any minute?

How can you let go of your fears when you’re surrounded by examples of failing couples? When you don’t even know what unconditional love is, because you’ve never witnessed it? When you don’t even know what is it to be able to trust someone, to completely rely on that person, the way Bella does at some point in the 4th book. The way, she knew that he was doing what was necessary. The way, she could let go, and entirely rely on her partner to want to save her. The fact, she didn’t have to do it all, that they are a team.

By the way: don’t even think about making fun of me, or my “tempered prince charming” will bite your head off. :-)

Not giving up on love, free pass to crazy land

Like Thorn Bird best selling novel by Colleen McCullough, Gone with the wind by Margaret Mitchell, Twilight is about not giving up on love. About hanging on to your obsessions, defying advertisity and remaining in love.

The message is clear, hang on to your love. No wonder, passinate people would fall for those books.

The team Jacob, team Edward phenomenon

Twilight t-shirt  Jacob team Most girls are able to say if they are Team Jacob or Team Edward. You’ll get blogs called “Team Edward Switzerland” and its opposite.

Great debates, that would get groups of people talk and reflect upon themselves of their preferences. Why are you Team Edward? Just by explaining they’d be talking about themselves and get the other witness wondering who’s Team they’d be if they’d read the books.

It turns out that Edward’s and Jacob’s characters represent stereotypes of what a girl might be looking in a man: the pillar, the prince, the accomplice, the lover.

Stereotype description
Edward A pillar, a prince, a lover.
Jacob A pillar, an accomplice, a lover.

Jacob is more the fun boyfriend with whom you get to be silly and childish, while Edward, is the lover that you admire.

Some girls just prefer a buddy while others want to look up to their mate. Only because while growing up, they might have had brothers with whom they had a lot of fun. In the story, Bella and Jacob used to make mud pies together when they were little.

While I was in line at the February Twilight event in Paris, I quickly polled the crowd. And I’m under the impression that, there is a good 2/3 of Team Jacob. Team Edward’s, we are more reserved about our preferences, but we have Kristen on our side. :-)

Anyhow, you got to love the great opportunity for merchandising, it creates.

What Pride and Prejudice, The Bridget Jones’s diary and Twilight saga have in common

Ladies beloved Darcies The dilemma of choosing between the fun hot boyfriend and the cold aloof dreamy partner, in Bella story, lasts for almost 3 books, and still lingers among Twilight fans.

Edward’s character is inspired by Mr Darcy of Pride and Prejudice, the Jane Austin novel. It’s not the first time that Pride and Prejudice characters have inspired famous novels. The Bridget Jones’s diary was all about the same dilemma between the cold-aloof Darcy and the fun Daniel Cleaver.

Some argue that its the eternity and the super strength of the vampire that attract all those fans. I wonder if its not just about changing social status. Elisabeth Bennet vs Mr Darcy's, Bridget Jone vs Marc Darcy and Bella vs Edward social differencies are pretty similar, they don't belong to the same worlds. What if, the metaphore is the same but the society is slighly different, therefore the old stereotypes of money and nobility have to change. What is cool nowadays is not to be noble, not to be successfull in business, but to be a super héro.

Twilight books a 2000 page jigsaw puzzle

Twilight saga is a jigsaw puzzle One of the best practises in story telling is to have your audience, wonder about things. Triggering and nourishing unanswered questions, is the key to suspense and attention.

In the Twilight saga, I really felt like in was in a 2000 pages jigsaw puzzle. On page 354 of the 4th book, you finally have the answer to why Bella thoughts are mute to Edward. At last!

You got to love how skilfully the author gives you tiny details that help you put the pieces of the gigantic puzzle together.

So many questions are still not answered. Questions that only the author has the authority to answer. Fans can speculate as much as they want, unless it’s not in the official book, a part of your brain will run those questions in your head. Keep you eager to move toward the source of information. It’s just the way, the human brain works, it’s a response machine. Ask the brain a question, don’t answer it, give it a little time and you’ll get curiosity.

This is the reason why I believe the 5th book, will be a big big hit, The fifth book is the same story seen through Edward's point of view. You will get all the details and answers, as Edward can read in people's mind. He "probably" knows everything. I also trust Stephenie Meyer to give all those answers a nice and juicy twist. Want to read the beginning of the 5th book? Here it is

Puritan or just G rated?

Some people would tell you that it’s a puritan romance as they don’t have sex “before marriage”. I see the marketing advantages to that, as there is no barrier to recommending the books to younger girls. Some of the Twilight fans are really really young, you understand that it needs to be G rated and not PG rated.

At the same time, I find it, interesting to once again, get to hear the point of view of someone who did wait until being wed. Girls can get examples of people not waiting everywhere, in most movies, in their life. But intimate examples of what it would be like to wait, are pretty rare. And as a grown-up, I’m glad that I can recommend to my young cousins to read that story so they can be more advised when it comes to choosing for themselves what they will do.

The dance of secondary characters and personality flaws

Bella is clumsy, and it is mentioned a lot in the book. It’s not something that the film delves on. The lightest hits, here and there, get the fan club laughing during the projection, because they get the joke. In the book, Emmet takes great pleasure in messing with Bella about her clumsiness. Personality flaws give the opportunity not only to get the reader to have a good laugh but gives great design to secondary characters.

Being surrounded by 2000 Twilight fans, made me realised how much the secondary characters were loved or “book hated”. Mike and Jessica characters were almost booed during the end title sequence. Poor actors. :-)

Fans would devote their website to Alice, create their own Team Charlie t-shirt.

I found lately that Hollywood is doing wonders with secondary characters, I recommend watching closely the role John Krasinski has in “It’s complicated” with Meryl Streep and Alec Baldwin to fully understand what I mean.

Voilà, that’s pretty much all I have to say about why the Twilight saga books are such big hit. I do feel pretty silly. :-)

See you next month, for another success analysis.


when Sephora plays it experiential | Comments: 16

Should you come to Paris, especially with young women, I highly recommend the Sephera on the Champs-Elysées. With years, they have been improving the number of experiences, you can have in the shop. A few years back, beauty technicians in charge of

Beauty retailer Sephora, has its customers experience eyebrow shapping, fancy makeups, fragrance tryouts

Should you come to Paris, especially with young women, I highly recommend the Sephera on the Champs-Elysées.

With years, they have been improving the number of experiences, you can have in the shop.

A few years back, beauty technicians in charge of selling, would say "we will have you try out the makeup if you buy something.". Which to me is ridiculous, it's the egg and the chicken story!

Now in Sephora Champs Elysées, some brands would even say: "You can see how the foundation suits you after a day of wearing it and buy it afterwards. In another shop, if it's more convinient to you."

Sephora has brands animate those mini worshops. The Sephora website is decivibly exempt of any trace of experience design. Snif.


when kids learn without teachers | Comments: 63

Sugata Mitra shows how kids teach themselves In this video, Mitra Sugata explains how kids managed to teach themselves more than 200 words of English just by having access to a computer. He claims that kids can learn without teacher, if they are in

In this video, Mitra Sugata explains how kids managed to teach themselves more than 200 words of English just by having access to a computer. He claims that kids can learn without teacher, if they are in a group and preferably a mixed age group.

Kids huddled around a Nintendo We don't have to go all the way to India, to witness that.

Some serious strategic positionning to be able to see the action Some serious strategic positionning to be able to see the action.

Even grownups use those methods The best part, is that it works for all age ranges.

It must be posible to have them learn something else than: how to stomp on monsters and get to the next level?!!


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